FAQ
The product
Do these translate languages?
No. The touch control wakes the voice assistant already on your phone — Siri or Google Assistant. There is no onboard AI and no translation software in these glasses.
We are being blunt about this because most listings in this category claim live translation in 169 languages. We would rather tell you what the product actually does and have you buy it for the right reason.
How do the photochromic lenses work?
The lens material reacts to ultraviolet light. Step into direct sun and the lenses darken within seconds; come back indoors and they clear again. They block UV400 in both states.
Four things worth knowing before you order, because photochromic lenses are not magic and we would rather you hear this from us than find out after delivery:
- Cloudy days tint weakly. The reaction is driven by UV, not brightness. Under heavy cloud you will get a light tint rather than proper sunglasses darkness.
- They barely tint in the car. Car windscreens filter most UV, so expect far less tint while driving than on foot.
- They can be slow to clear. After a long stretch in strong sun, they may take a few minutes to go fully clear once you are inside, so you will be walking around in slightly tinted lenses for a bit.
- Cold slows them down. They react more slowly in cold weather in both directions.
None of this is a fault — it is how the technology works, in these and in every other photochromic lens.
Will people around me hear my music?
At low and normal volume, not really — the speakers are directional and aimed at your ear. Turned up loud in a quiet room, someone close by will hear it.
Open-ear audio is a trade. You keep your ears free and stay aware of what is around you, and in exchange it is not private the way earbuds are.
How long does the battery last?
About 4–6 hours of continuous listening. Standby is considerably longer — most people charge every few days rather than daily. They charge with the included magnetic cable, which snaps onto the temple.
Can I get prescription lenses fitted?
They ship with a spare set of interchangeable lenses, but we do not supply prescription lenses and we cannot promise your optician will fit this frame. If you need a prescription, check with them before ordering.
Which phones do they work with?
Any phone with Bluetooth — iOS and Android both. There is no app to install. They pair from your phone's normal Bluetooth screen, no code required.
Can I wear them in the rain or at the gym?
Yes. They are IPX5 rated, which covers rain and sweat. That is splash resistance, not waterproofing — do not swim, shower or submerge them.
What do the touch controls do?
The temple is touch-sensitive: tap to play or pause, double-tap to skip a track, double-tap to answer a call and triple-tap to reject one, press and hold two seconds for your phone's voice assistant, hold five seconds for power. Three taps also fires your camera shutter once the camera app is open.
Ordering and delivery
How long will my order take?
1–3 business days to process, then 7–15 business days in transit — roughly 8–18 business days in total. We ship directly from our manufacturing partner overseas, which is what keeps the price where it is. If you need something in two days, we are honestly not the right shop for you.
How much is shipping?
Free, on every order, with no minimum.
Do you ship outside the US?
Not right now. United States only.
Will I be charged customs or duties?
No. Duties and taxes are handled before the parcel reaches you. If a carrier ever asks you for a payment on delivery, do not pay it — email us first.
My tracking has not updated. Is something wrong?
Probably not. Tracking often takes 2–5 days to start showing scans after you receive the number, and it can go quiet mid-journey. If it has not moved in 10 business days, email us and we will chase it.
Returns
What if I do not like them?
Return them within 30 days of delivery for a full refund. Email us with your order number and we will send return instructions. You cover return postage for a change of mind; we cover it if anything is wrong with the item.
What if they arrive faulty or damaged?
Email us with your order number and a photo. We will replace them or refund you, your choice, and you may not need to send anything back.
Can I exchange Silver for Gold?
Faster to return the first pair for a refund and place a new order, rather than waiting on two transit times back to back.
Still stuck?
Email bowtiedblinky@gmail.com with your order number. A real person reads it, usually the same business day.